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PRIVACY POLICY

PRIVACY AND DATA PROTECTION POLICY (GDPR)

District & County Property Group

District & County Property Group (“DCPG”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. DATA CONTROLLER

District & County Property Group

Email: info@dcpg.co.uk

Website: www.dcpg.co.uk

We act as the Data Controller for personal data processed through our business.

2. DATA WE COLLECT

We may collect and process the following personal data:
  • Name
  • Email address
  • Telephone number
  • Property address
  • Financial and investment preferences
  • Communication records
  • Website usage data (cookies, IP address)
We only collect data that is necessary for legitimate business purposes.

3. HOW WE COLLECT DATA

We collect data when you:
  • Complete website forms
  • Register as an investor
  • Request a cash offer
  • Contact us directly
  • Subscribe to mailing lists
  • Engage our services

4. LEGAL BASIS FOR PROCESSING

We process personal data under the following lawful bases:

✔ Contractual necessity

✔ Legitimate interests

✔ Legal obligations

✔ Consent (where required)

We do not process data without a lawful basis.

5. HOW WE USE YOUR DATA

Your data is used to:
  • Respond to enquiries
  • Provide services
  • Present suitable opportunities
  • Arrange property transactions
  • Maintain records
  • Improve our services
  • Comply with legal obligations
We do not sell or misuse personal data.

6. DATA STORAGE AND SECURITY

We implement appropriate technical and organisational measures to protect personal data, including:
  • Secure servers
  • Encrypted systems
  • Restricted access
  • Password protection
  • Regular security reviews
Data is only accessible to authorised personnel.

7. DATA RETENTION

We retain personal data only for as long as necessary:
  • Active clients: duration of relationship + 6 years
  • Enquiries: up to 24 months
  • Marketing subscribers: until consent withdrawn
Data is securely deleted when no longer required.

8. DATA SHARING

We may share data with trusted third parties only where necessary, including:
  • Solicitors
  • Mortgage brokers
  • Contractors
  • IT providers
  • Compliance consultants

All third parties are GDPR-compliant.

We do not share data for marketing without consent.

9. YOUR RIGHTS

Under GDPR, you have the right to:

✔ Access your data

✔ Correct inaccuracies

✔ Request deletion

✔ Restrict processing

✔ Data portability

✔ Object to processing

✔ Withdraw consent

Requests should be sent to: info@dcpg.co.uk

We respond within 30 days.

10. COOKIES

Our website uses cookies to improve functionality and user experience.

You may control cookies via your browser settings.

A Cookie Policy is available on request.

11. DATA BREACHES

In the event of a data breach, we will:
  • Assess impact
  • Notify affected individuals
  • Report to the ICO where required
  • Implement corrective measures

12. CONTACT AND COMPLAINTS

If you have concerns about data handling:

Email: info@dcpg.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO).

Website: ico.org.uk